Popmenu’s updated AI solutions can help operators navigate an increasingly competitive market. Credit: Jeff Whyte/Shutterstock.com.
Popmenu has unveiled advanced AI features aimed at bridging labour shortages and enhancing revenue opportunities for restaurant operators.
The enhanced AI capabilities are designed to streamline operations including marketing content creation and customer call management.
An April 2024 Popmenu study of 362 US restaurant operators showed that 39% of them had lost out on revenue potential because of labour shortages, while 60% were having trouble filling positions.
To combat these challenges, Popmenu has updated its AI-powered solutions, which will help operators navigate an increasingly competitive market.
The company has identified that 58% of restaurant operators find creating marketing content to be one of their most time-consuming tasks.
74% are open to using AI for this purpose, and 79% prefer editing over creating content from scratch.
Access the most comprehensive Company Profiles
on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
View profiles in store
Company Profile – free
sample
Your download email will arrive shortly
We are confident about the
unique
quality of our Company Profiles. However, we want you to make the most
beneficial
decision for your business, so we offer a free sample that you can download by
submitting the below form
By GlobalData
Country *
UK
USA
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint
Eustatius
and
Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean
Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo
Democratic Republic
of
the Congo
Cook Islands
Costa Rica
Côte d”Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern
Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and
McDonald
Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kuwait
Kyrgyzstan
Lao
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab Jamahiriya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia,
The
Former
Yugoslav Republic of
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian Territory
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Réunion
Romania
Russian Federation
Rwanda
Saint
Helena,
Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and
The
Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South
Georgia
and The South
Sandwich Islands
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
US Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
British Virgin Islands
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Kosovo
Industry *
Academia & Education
Aerospace, Defense &
Security
Agriculture
Asset Management
Automotive
Banking & Payments
Chemicals
Construction
Consumer
Foodservice
Government, trade bodies
and NGOs
Health & Fitness
Hospitals & Healthcare
HR, Staffing &
Recruitment
Insurance
Investment Banking
Legal Services
Management Consulting
Marketing & Advertising
Media & Publishing
Medical Devices
Mining
Oil & Gas
Packaging
Pharmaceuticals
Power & Utilities
Private Equity
Real Estate
Retail
Sport
Technology
Telecom
Transportation &
Logistics
Travel, Tourism &
Hospitality
Venture Capital
Tick here to opt out of curated industry news, reports, and event updates from Verdict Food Service.
Submit and
download
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.
Popmenu’s AI Marketing now offers the ability to automatically generate a month’s worth of emails, texts and social posts tailored to each restaurant’s unique offerings and events.
This content can be easily approved, edited and scheduled by operators, reflecting the restaurant’s brand voice.
Popmenu has also begun providing AI marketing to multi-unit operators, allowing them to customise content for each location or concept.
In the coming months, the company plans to launch a new AI tool that will instantly compose marketing materials, including images, based on topics provided by operators.
42% of consumers have reported they would dine elsewhere if a restaurant fails to answer the phone.
To address this, Popmenu’s AI now answers calls 24/7 with custom greetings and responses. The service promotes specials and events, and provides links for orders and reservations.
New voice options and features have been added, including post-business hours staff connectivity and a numbers library for special inquiries such as catering.
Almost half of the restaurant operators wish for more time to track business results and strategise growth, with 57% interested in using AI for business performance analysis.
Popmenu’s ROI (return-on-investment) Overviews service is expanding its ROI dashboards to provide a more comprehensive view of business performance, including the revenue impact from website clicks leading to third-party reservations or orders.
This will equip operators with detailed insights to determine the effectiveness of their marketing activities and inform their future strategies.
Popmenu CEO and co-founder Brendan Sweeney said: “The restaurant market is more competitive than ever, and there is a noticeable difference in financial performance between restaurants who are consistently marketing and those who are not.
“The problem is many operators are short on time and resources. Around 40 percent don’t actively reach out to guests. We’ve invested in AI over the years to help restaurants not only automate marketing across digital channels but do it in a personalised way — and pinpoint what’s having the biggest impact on sales.
“It’s not just about giving them tools – it’s about giving them content and a playbook for growth that is based on billions of guest interactions.”
