Elisa and VALLI association help older Finns to buy and use digital products and services
A study by the operator Elisa and the Association for Elderly and Community Services (Vanhus- ja lahimmaispalvelun liitto, or VALLI) found that older people need support when buying digital devices and services. Jukka Lehto, Elisa’s director of service, Lehto said older customers needing assistance can go online to make an appointment at one of Elisa’s retail outlets. The operator and VALLI have also put some videos online to explain how to set up devices, use their basic functions and about digital securit
